Help Center

About Us

Our Story

We’re two sons of a New Jersey veterinarian and clinic-owner. We grew up in the clinic, seeing first hand all the good veterinarians and their staff do for patients, as well as the difficulties small veterinary businesses face. The landscape of veterinary medicine is changing quickly, and it has never been more challenging to operate profitably and independently.

Originally created for our dad’s clinic, our goal with Vetcove is to help clinics across the country cut inventory costs, simplify their ordering, and order smarter the way we have at our clinic.

At our own clinic, we’ve always ordered supplies from several different distributors, compounders, manufacturers, and labs. It gives us the best access to the most products, and helps us save money by ordering from the lowest-cost source. Many generics and unique products are only sold by one seller, forcing us to place multiple orders with many distributors to supply our clinic optimally.

Even knowing how widely prices vary between suppliers, the trouble has always been that using many sources was incredibly time-consuming. When a product went on backorder from our usual source, or we needed to order something for the first time, a long search began across all of our suppliers’ websites. Our office manager would open browser tabs for each supplier, desperately trying to search and compare across them. Prices also constantly change, necessitating bi-weekly research to ensure we weren’t overpaying.

Using our engineering and eCommerce experience, we knew there had to be a better way. We envisioned a single unified website exclusive to veterinary organizations that would include all products sold by all sources. This website would automatically compare across sellers and serve as a single point of purchase, helping us save time and money. It would have to be extremely easy to get started and use, and ideally would allow us to use community insights from other clinics to help us make smart ordering choices.

In the Summer of 2015, through a great deal of hard work and persistence, we made our dream a reality by creating a tool that did just that. Our office manager could now save money and order in a fraction of the time it used to take her. We were thrilled with what it did for our business, but it simply didn’t feel right to keep it all to ourselves when so many clinics could also make use of what we’d built.

We named it Vetcove, and began sharing it with friends’ clinics to help them out and add their insights to the community platform. They all loved it. But we said, “Why stop there?” We saw a huge opportunity to help the veterinary community and create a platform that could revolutionize the animal health supply chain. Within a few weeks, we made the decision to open it up to all veterinarians so that clinics everywhere can make use of it.

Whether you spend a lot of time comparing like we used to, or have pared down ordering sources because you felt the time spent comparing wasn’t worth the savings, Vetcove will be a huge boon to your clinic by saving time and reducing inventory costs simultaneously.

We’re proud to report that Vetcove is now used by many hundreds of clinics and hospitals serving canine, feline, equine, and exotic species, as well as humane organizations and shelters, zoos, aquariums, and academic universities. Small and mobile practices, as well as large emergency and specialty hospitals across 47 States are using it. For the first time, control and transparency of the ordering process has been given back to veterinary organizations. We couldn’t be more proud of the impact we’re having.

In the spirit of Vetcove’s creation, we’ve made the decision to keep Vetcove completely free to veterinarians forever. We’re continuing to improve Vetcove every day, and we’re committed to ensuring that Vetcove is and always will be a force for good in the veterinary community.

If you have any feedback for us or would like to be in touch, please email us at team@vetcove.com.

Our Advisory Board

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founder

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove

Eric Kates

Owner, Colts Neck Equine
Eric is the owner of Colts Neck Equine, a 4-person equine ambulatory practice and one of the founders of Vetcove

Our Team

Mitchell Kates

Cofounder and Head of Product

Mitchell is responsible for all product and IT decisions, including development and maintenance of the Vetcove platform. All of the useful features and user-friendliness we’ve come to expect from Vetcove are a direct result of his hard work and ingenuity. Previosuly, Mitchell worked with the Boston Celtics on a machine learning play classification system. He attended MIT for his undergraduate and graduate degrees in computer science.

Alex Kates

Cofounder and Head of Business

Alex is in charge of all operational and business aspects of Vetcove, including business development, community relations, marketing, and customer support. This mostly involves talking to people about Vetcove, doing the boring paperwork, and reading glowing emails from clinics gushing about how much Vetcove has helped them. He is the author of an international category-bestselling marketing book and regularly speaks at industry conferences.In the past has helped develop digital and eCommerce strategy and train executives at Fortune 500 brands in the pharmaceutical, wireless, software, and radio industries. He graduated Summa cum Laude from Cornell University.

Eric Kates

Chief Medical Consultant

Eric is owner at Colts Neck Equine, a four-vet ambulatory equine clinic in New Jersey. He is a strong advocate for the veterinary community, and has key roles in several organizations that work to ensure fair treatment and success of independent veterinary clinics nationwide. He serves as a key advisor to Vetcove, and helps to ensure that Vetcove’s features and strategic decisions are always in the best interests of fellow veterinarians and their staff. He also helps to ensure Vetcove’s catalog is medically correct. Most of all, he is a very proud dad that his two boys are doing so much good for the profession he loves.

Cee Jay

Dropped Food Accountability Lead

Ceejay is our 15-year-old resident canine advisor who specializes in testing new dog treats in the veterinary market. Ceejay also handles escalated technical support. We’ve recently been notified that Ceejay has not been attending to her duties, preferring to sleep and play instead. So far, none of the complaints Ceejay has received have been answered but all treats have been eaten.