LEGAL

Review Guidelines

Last updated on June 12th, 2023

Thank you for choosing to write a review on Vetcove! Your feedback and insights play a vital role in providing valuable information to other users and improving the overall experience within our community. To ensure a fair and constructive environment, we have established the following guidelines for writing reviews on our platform, which are in addition to Vetcove’s Terms of Use and Privacy Policy

  • Honest and Objective Reviews. Please provide honest and unbiased reviews based on your experience with the product. Be objective in your assessment, considering both positive and negative aspects. Do not include any false information, misleading statements or exaggerations in your reviews.
  • Authenticity. Please only write reviews for products that you have used or encountered. Do not submit reviews on behalf of others or with the intent to promote or defame a product, manufacturer, vendor or other sellers in the industry. In addition, please do not submit multiple reviews for the same product.
  • Professionalism. Please maintain a respectful and professional tone in your reviews and interactions with other users. Avoid using any offensive language, derogatory remarks, or personal attacks in your reviews. Do not post a review if you have a conflict of interest (e.g., you were compensated for your review).
  • Prohibited Content. Do not include any confidential, sensitive, or private information about yourself, individuals, companies, your clinic or your customers in your reviews. Refrain from sharing personal contact details, such as phone numbers or email addresses. Reviews containing spam, advertisements, or promotional content are not permitted. Any inappropriate content of any kind (including, without limitation, threatening, lewd, explicit, defamatory or discriminatory statements, profanity or any mentions of animal cruelty) are not permitted.
  • Medical Advice. Please do not submit any content or information that appears to be, to provide, or to solicit medical advice. Do not make any recommendations for off-label uses (i.e., mentions that a product is being used in a way that is contrary to label instructions or intended application).
  • Compliance with Applicable Laws and Regulations. Your review should comply with all applicable laws and regulations, including those relating to defamation, intellectual property and consumer protection. Please note that if your review includes information that could be reasonably seen as reporting an adverse event or product quality complaint (as defined by applicable regulations), Vetcove may share your review and your information with the product’s manufacturer for FDA reporting purposes. The manufacturer may contact you directly.

By submitting a review on Vetcove, you acknowledge and agree to adhere to these guidelines and terms, in addition to Vetcove’s Terms of Use. Vetcove reserves the right (but not the obligation) to review and remove any review, investigate, and/or take appropriate action, at its sole discretion, if you violate these guidelines or Vetcove’s Terms of Use. Please note that when posting your review, the username you include will be displayed publicly (along with your position and state). In posting your review, you acknowledge and permit (i) Vetcove to post, reproduce, distribute, display and otherwise make your review available across Vetcove properties, including alternative platforms, or in any marketing or promotional initiatives; and (ii) the applicable product manufacturer to use your review in future marketing materials for the brand.

Thank you for taking the time to fur-miliarize yourself with our review guidelines and we appreciate your commitment to maintaining a vibrant and helpful community!

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support@vetcove.com

646.504.2696